Support

Open Tolmatch and request a translation. If the server confirms the trial is available, choose Start free trial. It lasts 7 days, once per Mac, with no card or registration.

One key, one Mac. You can free the slot in your account: up to 3 self-service unlinks per 30 days, after that through support. For teams there is the Business plan.

Check Accessibility in macOS settings and Permissions in Tolmatch. Some apps don't share their selection: copy the text and follow the app's hint.

Only to capture the area you choose with ⌥S. Its text is recognised on your Mac with Apple Vision.

A local Ollama model can work offline. Google, DeepL, OpenAI and Claude need internet. Your license works offline until its signed permission expires: up to 14 days, and never beyond the paid period or trial.

Sign in to your account using the email link to see your licences, payments and linked Macs.

Send the key email again from your account. To get a new key, choose Reissue key: the old key and all its activations will stop working.

Email support from the address you purchased with. Refunds are reviewed manually and no deadline is promised on the site. After a full refund the key is revoked.